Privacy Policy

Effective Date: 9/27/2023

Welcome to (the “Website”), operated by Custom Athletics. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our Website, create an account, make a purchase, or otherwise engage with our ecommerce services.

By accessing or using our Website, you agree to the practices described in this Privacy Policy. Please review it carefully.

1. Information We Collect

We collect information in the following categories to provide a seamless shopping experience:

1.1 Personal Information

Name

Email address

Shipping and billing addresses

Phone number

Payment details (processed securely via third-party payment gateways)

Account login credentials (if you register an account)

1.2 Non-Personal Information

Browser type and version

Device type and operating system

IP address

Pages visited, time spent, and navigation paths on our Website

Cookies and tracking data for analytics and site performance

2. How We Use Your Information

We use the information we collect to:

2.1 Process Transactions

Fulfill your orders, process payments, arrange for shipping, and provide you with order confirmations and invoices.

2.2 Improve Our Website

Analyze usage data to enhance your shopping experience, optimize Website performance, and troubleshoot technical issues.

2.3 Customer Support

Respond to your inquiries, manage returns or exchanges, and offer personalized customer service.

2.4 Marketing and Promotions

Send you promotional emails, special offers, or product updates. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

2.5 Security and Fraud Prevention

Protect our Website and your information from fraud, unauthorized access, and other unlawful activities.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties for their direct marketing. However, we may share information under the following conditions:

3.1 Trusted Service Providers

We work with third-party partners to help us operate the Website and deliver our services (e.g., payment processors, shipping carriers, marketing platforms). These parties are contractually obligated to protect your data.

3.2 Legal Obligations

We may disclose your personal information to comply with legal requirements, enforce our policies, respond to legal claims, or protect our rights and safety.

3.3 Business Transfers

In the event of a sale, merger, or acquisition, customer information may be transferred as part of the business assets.

Note: We do not share text messaging opt-in data or consent with third parties, except to facilitate SMS delivery through secure service providers.

4. Data Security

We implement industry-standard security measures to protect your information during transmission and storage. This includes SSL encryption, secure payment gateways, and restricted access to personal data.

Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Please use caution when submitting personal information online.

5. Your Choices

Marketing Emails: You may unsubscribe at any time by using the link in the footer of our emails.

Account Information: You can review or update your personal details by logging into your account.

Cookies: You may set your browser to refuse cookies, but some Website functionality may be affected.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Custom Athletics
[email protected]

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, technologies, or legal obligations. When we do, we will update the "Effective Date" at the top of this page. Continued use of the Website after any update constitutes your acceptance of the revised terms.

By using , you agree to the terms outlined in this Privacy Policy.