Terms and Conditions

Effective Date: 9/27/2023

Welcome to Custom Athletics. By accessing or using (the "Website") and purchasing products or services from us, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use the Website.

Acceptance of Terms

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These terms apply to all visitors, users, and customers of the Website.

Use of the Website

a. You must be at least 18 years old or the legal age in your jurisdiction to place orders on the Website.

b. You agree not to use the Website for any illegal or unauthorized purpose or in violation of any local, state, national, or international law.

c. You are responsible for safeguarding your account credentials and any activity that occurs under your account.

Product Information and Orders

a. We strive to display accurate product descriptions, pricing, and availability. However, we do not guarantee that product listings are error-free, complete, or current. We reserve the right to correct any errors at any time without prior notice.

b. All orders are subject to acceptance and availability. We may cancel or limit quantities of any order for any reason.

c. Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel orders at our sole discretion.

Pricing and Payment

a. Prices are displayed in U.S. dollars and are exclusive of applicable taxes and shipping unless otherwise stated.

b. Payments must be made using the accepted payment methods listed on the Website. By submitting payment information, you authorize us to charge the applicable amount to your chosen payment method.

Shipping and Delivery

a. We will make reasonable efforts to ensure prompt delivery, but we are not liable for delays beyond our control.

b. Shipping costs and delivery times will be calculated at checkout based on your location and selected shipping method.

c. Risk of loss and title for purchased items pass to you upon our delivery to the carrier.

Returns and Refunds

a. Please review our Return Policy, located in the Website footer, for details on return eligibility, timeframes, and procedures.

b. We reserve the right to deny returns that do not meet our return policy requirements.

Intellectual Property

a. All content on the Website, including product images, branding, text, graphics, and software, is the intellectual property of Custom Athletics or its licensors and is protected by applicable laws.

b. You may not use, reproduce, modify, or distribute any content without prior written consent from Custom Athletics.

User Content and Reviews

a. By submitting product reviews, comments, or any content, you grant Custom Athletics a non-exclusive, royalty-free, perpetual, and sublicensable right to use and display such content on the Website and in marketing materials.

b. Submitted content must not violate the rights of third parties or contain unlawful, defamatory, or offensive material.

SMS Customer Communication & Promotions

This campaign sends appointment & estimated information - confirmation & reminder messages to our customers once they have requested information from us on our website and opted-in to receive promotional and notification SMS from us.

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to 435-260-4890 or [email protected]

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our privacy policy: https://offer.customathleticsusa.com/terms_privacy-policy-

Third-Party Links

The Website may include links to third-party sites for convenience. Custom Athletics is not responsible for their content, policies, or practices. Your use of third-party websites is at your own risk.

Termination of Use

We reserve the right to terminate or suspend access to your account or the Website at any time, with or without cause, and without notice.

Disclaimer of Warranties

The Website and its contents are provided "as is" and "as available" without warranties of any kind. Custom Athletics disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Custom Athletics shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Website or its products.

Governing Law

These Terms and Conditions are governed by the laws of the State of New Mexico, without regard to its conflict of law provisions. Any legal disputes shall be resolved in the courts located in Albuquerque, New Mexico.

Changes to Terms and Conditions

Custom Athletics reserves the right to update or modify these Terms and Conditions at any time. Changes become effective upon posting. Continued use of the Website after changes are posted constitutes your acceptance.

Contact Us

For questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]